Emergency Alarm Call Out
Emergency Alarm Call-Out Service – 24/7 Rapid Response
Fast, Reliable Alarm Response When You Need It Most
When your alarm system activates, every minute matters. Our award-winning monitoring service ensures that every alert is responded to promptly and professionally. Our emergency alarm call-out service provides a rapid, professional response to secure your property and resolve alarm issues quickly and safely.
Available 24/7, our trained technicians attend residential, commercial, and industrial premises to investigate alarms, reset systems, and ensure your security is restored.
Our Emergency Call-Out Service Includes
Immediate response to alarm activations
On-site inspection and incident assessment
Alarm system reset and troubleshooting
Temporary securing of premises if required
Coordination with keyholders or emergency services
Fault diagnosis and repair recommendations
Emergency call out engineers carry spare parts to perform immediate repair work and restore faulty alarm systems to full working order.
A written report detailing all repair work is provided after each call-out.
Urgent response to faulty alarm systems causing nuisance, including persistent ringing or false alarms.
Replacement of damaged components where possible
Who We Help
We provide call-out services for:
Homes & residential properties
Retail premises
Offices & business units
Warehouses & industrial sites
Schools & public buildings
Property management companies
Landlords & letting agents
How Our Call-Out Service Works
Alarm activation or fault reported
Our engineer is dispatched immediately. Response times may vary depending on your location, but we will arrange for the nearest available engineer to attend promptly.
Property is inspected and secured. The alarm system is connected to our monitoring service for rapid support.
System faults are addressed or temporarily resolved
Full service report provided. Customer queries are answered promptly to ensure peace of mind.
Medical Support and Partnerships
At Securex Security, we recognise that true peace of mind comes from knowing you and your loved ones are protected in every emergency—including medical situations. That’s why our emergency services go beyond traditional security systems, offering integrated support for personal alarm systems and medical emergencies, day or night.
Our commitment to customer safety extends through strong partnerships with leading medical organisations and charities, such as Age UK. These collaborations ensure that our customers have access to a comprehensive range of health and wellbeing resources, as well as direct support in times of need. Whether you require urgent medical assistance or ongoing health information, our team is here to help.
Our emergency call out engineers are fully trained to respond to a wide range of incidents, including medical emergencies. Working closely with ambulance services, hospitals, and other healthcare professionals, we ensure that help is arranged swiftly and efficiently. When a personal alarm is activated, our 24 hour emergency call centre immediately assesses the situation and coordinates the appropriate response—providing reassurance and practical support when it matters most.
Securex Security’s personal alarm systems are designed for simplicity and reliability. With easy-to-use devices that can be worn as a pendant or wristband, customers can call for help at the press of a button—no need to remember phone numbers or struggle with complex equipment. This rapid access to assistance is especially valuable for those with limited mobility or medical conditions, offering peace of mind for both users and their families.
To further support independent living, we offer a range of additional services, including key safe installation and flexible maintenance contracts. Our transparent pricing covers all equipment, installation, and ongoing support, with a variety of payment options to suit your needs. Our dedicated team is available 24 hours a day, 7 days a week, and our phone lines are open Monday to Friday, 8am to 5pm, ensuring you can always reach us for advice, support, or emergency assistance.
At Securex Security, we are committed to delivering a complete safety solution—combining advanced alarm systems, expert engineers, and trusted medical partnerships. If you would like to learn more about our medical support services or how we can help safeguard your property and wellbeing, please contact us today. Our team is always ready to assist, offering peace of mind and professional support across the UK.
Why Choose Us?
✔ 24/7 emergency response
✔ Qualified alarm technicians
✔ Fast response times
✔ Professional & discreet service
✔ Competitive call-out rates
✔ Fully insured & accredited
Our dedicated taking care team is committed to customer safety and support. Each member undergoes regular training for quality assurance and training purposes, ensuring you receive trusted, professional service every time.
Need Emergency Alarm Assistance?
If your alarm has triggered or your system has failed, contact us immediately for rapid assistance. You can reach us via telephone calls or mobile phone, and we also provide emergency support for personal alarms.
Professional Service
Expert installation and maintenance
Quick Response
Fast and reliable support
24/7 Support
Always here when you need us
